Marketing & Communications Team
Melanie Busby, Director of Marketing & Communications
- Strategic planning for marketing and communications
- Branding and positioning strategies
- Community and government relations
- Budget management
- Department management
- Leadership Council participation
- Liaison with President’s Office
Communications
Debra Hornsby, Director
Jill Sawyer, Communications and Media Relations Officer
Heather Belot, Communications Officer
- Inspired: Report to the Community
- Annual Report
- Banff Mountain Film Festival Magazine
- Quarterly reports to Board
- Fast Facts
- Self-guided tour
- Christmas cards
- About The Banff Centre
- Internal communication/Centrepiece
- Final edit/proof of most Centre publications
- Communications support to Development, Library and Archives, Community Services, and Human Resources
- Revitalization communications
- Media relations and media tracking
- Crisis communication
- Speeches
- Campus signage (in co-operation with Jim Olver)
- Tour Backup
Web
Chris Lamothe, Senior Web Specialist
Stephen Nelson, Web Specialist
Jim Swanson, Web Specialist
- Internet
- Intranet
- HTML email
- ITS liaison
Marketing (Events)
Lachlan Mackintosh, Team Leader
Jaimee Webber, Marketing Officer
Kevin Duncan, Marketing Co-ordinator/Information Officer
Promotion of:
- Banff Summer Arts Festival
- Music concerts
- Presenting Series
- Mountain Festivals, Mountain Photography Competition,World Tour, Mountain Speaker Series
- Walter Phillips Gallery exhibitions/Visual Arts open studios
- Reel Time film series
- Banff Centre Press
- WordFest
- Banff International String Quartet Competition (BISQC)
- Fitness and Recreation
- What’s On bi-monthly calendar, monthly poster
- Event listings for external web sites and media – bi-weekly
- Postering and distribution of What’s On materials in Banff, Canmore, Lake Louise – bi-weekly
- Public relations with town front line staff
Marketing (Participant Recruitment)
Sarah Fabbri, Team Leader
Nicki Youroukos, Marketing Officer
Danielle O'Hanley, Marketing Assistant
- Aboriginal Arts
- BNMI
- Music and Sound
- Theatre Arts
- Visual Arts
- Literary Arts
- Leighton Artists’ Colony
- Mountain Culture
- TV Festival and NextMedia Festival
- Community Services support
Shari Bishop Bowes Marketing Officer
- Leadership Development
- Aboriginal Leadership and Management
Deborah Whittle, Marketing Officer
- Conferences
- Hospitality
Design
Diana Skrepnyk, Design Director
Christine Majer, Graphic Designer
Natalie Bourgault, Graphic Designer
Other designers as required on contract (Laurie Buxton, Kelly Stauffer, Mary Squario)
- Design of marketing and communications materials
- Visual identity
- Co-ordination of contracted design projects
- Production co-ordination
- Design assistance to the web
Box Office
Linda Wittchen, Box Office Manager
Zarah Meehl, Box Office Coordinator
Catherine Perron, Senior Ticket Seller
Beth Woolley-Monod, Ticket Seller (Cabin)
Sonja Reich, Senior Ticket Seller
Aaron Vanderlip, Ticket Seller (Cabin)
- A number of part-time ticket sellers as required
- Ticket sales (The Banff Centre and Ticketmaster)
- Information Centre for The Banff Centre
- The Banff Centre Downtown
Customer Service
Jim Olver, Director of Customer Service
- Marketing and communication of The Banff Centre to visitors
- VIP and guest tours
- Serving and listening to customers (customer satisfaction surveys, follow-up)
- Linking key visitors to key staff
- Referrals to programs and conferences
- Chair of Smooth Sailing (Revitalization) team
- Campus signage (With Debra Hornsby)

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