Media Room The Banff Centre

Marketing & Communications Team

Communications

Debra Hornsby, Director
Jill Sawyer, Communications and Media Relations Officer
Monique Limoges, Communications Officer
Jennifer Groundwater, Marketing Officer for Development

  • Inspired: Report to the Community
  • Annual Report
  • Banff Mountain Film Festival Magazine
  • Quarterly reports to Board
  • Fast Facts
  • Christmas cards
  • About The Banff Centre
  • Internal communication/Centrepiece
  • Final edit/proof of most Centre publications
  • Communications support to Development, Library and Archives, and Human Resources
  • Revitalization communications
  • Media relations and media tracking
  • Crisis communication
  • Social media
  • Speeches
  • Campus signage (in co-operation with Jim Olver)
  • Tour Backup

Web

Chris Lamothe, Senior Web Developer
Stephen Nelson, Web Developer
Jim Swanson, Web Developer

  • Internet
  • Intranet
  • Digital signage
  • HTML email
  • ITS liaison

Marketing (Events)

Lachlan Mackintosh, Team Leader
Nicky Lynch, Marketing Officer
Amélie Goulet-Boucher, Marketing Officer
Alexa Hubley, Events Marketing Work Study

Promotion of:

Marketing (Participant Recruitment)

Shari Bishop Bowes, Marketing Officer
Kevin Duncan, Marketing Officer
Ben Archer, Marketing Co-ordinator

Deborah Whittle, Marketing Officer

Design

Diana Skrepnyk, Design Director
Christine Majer, Graphic Designer

Other designers as required on contract (Laurie Buxton, Kelly Stauffer)

  • Design of marketing and communications materials
  • Visual identity
  • Co-ordination of contracted design projects
  • Production co-ordination
  • Design assistance to the web

Box Office

Linda Wittchen, Box Office Manager
Julie-Anne Clark, Box Office Co-ordinator
Catherine Perron, Senior Ticket Seller
Beth Woolley-Monod, Ticket Seller (Cabin)
Esther Fiddler, Ticket Seller (Cabin)

and a number of part-time ticket sellers as required.

  • Ticket sales (The Banff Centre and Ticketmaster)
  • Information Centre for The Banff Centre
  • The Banff Centre Downtown

Customer Service

Jim Olver, Director of Customer Service

  • Marketing and communication of The Banff Centre to visitors
  • VIP and guest tours
  • Serving and listening to customers (customer satisfaction surveys, follow-up)
  • Linking key visitors to key staff
  • Referrals to programs and conferences
  • Chair of Smooth Sailing (Revitalization) team
  • Campus signage (with Debra Hornsby)